Nonprofit Executive Director
Boulder Crest Retreat - Arizona
Nonprofit Executive Director
The Executive Director of Boulder Crest Retreat Arizona is responsible to the board of directors and specifically the chairman of the board for the overall management of the retreat facility including service delivery, planning and execution, customer care, personnel management and fundraising that ensures annual budget (approx $2.5mm) is executable while ensuring compliance with board directives and applicable grantor, federal, and state requirements.
Summary of essential job functions
Responsible for taking care of the employees of Boulder Crest Retreat Foundation. This includes performance management, reward and recognition, recruiting and retention, discipline, hiring and firing actions. Responsible for the appropriate coordination with the chairman of the board of directors to ensure we always treat our great team right.
Responsible for taking care of our customers, vendors and other nonprofit service providers and ensuring our services are delivered in accordance with the “Boulder Crest Way”. Responsible for responding to customer concerns and complaints in a proactive responsive way. Responsible for escalating customer concerns to the chairman of the board of directors.
Responsible for a monthly review of program performance with the team and reporting progress to the chairman of the board of directors. Reviews should examine retreat stays, VIP visits, partnerships, financial, scheduling, and quality performance.
Responsible for maintaining up to date electronic and paper files of all program documentation.
Responsible for ensuring the cleanliness, neatness, and safety of the Retreat facilities and grounds.
The Executive Director will have an education and professional background commensurate with this important leadership position. The Executive Director will typically be degreed at the Bachelors level or equivalent, Masters preferred. A leader in this position will also have 10-15 years (plus) experience leading not for profit or for-profit programs, dealing with veteran issues and an understanding of hospitality management.
While performing the duties of this job, the Executive Director is regularly required to sit, stand, walk, speak, and hear. The position requires extensive computer use so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. The employee must occasionally lift and/or move up to 40 pounds. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.
The Executive Director must be able to travel to attend conferences, training, and other events as required to acquire and maintain proficiency in fulfilling the responsibilities of the position.
The work environment is a small, busy office on a working ranch located in Sonoita, Arizona. The noise level in the work environment is usually low to moderate. Reasonable accommodations in the work environment may be made to enable individuals with disabilities to perform the essential functions.
Capabilities / qualities required
The Executive Director will be a subject matter expert in nonprofit management.
Decisive leader with the ability to make informed decisions quickly with the supervision and oversight of the board of directors.
The Executive Director will be a seasoned manager that is expert at delivering quality service and products to customers on time and within budget.
The Executive Director is a problem solver versus problem identifier. This leader will attack problems with vigor and tenacity using appropriate techniques.
Good Communicator in both written and oral forms. Must possess the ability to communicate (in the English language) effectively with customers, vendors, the board of directors, other nonprofit leaders and all support staff.
Great people skills. Skilled at performance management, conflict resolution, recruiting and retention. This leader is a mentor who willingly teaches those under his / her supervision.
Team builder and team player. This leader works well with other members of the leadership team, division and corporate staff functions.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.