Job Description

Senior Information Architect is responsible for supporting the strategy and development of creative concepts; defining best practices for the navigation, organization, interaction design, and business/user process engineering for leading-edge Marketing and Web solutions.


He/she supports the Creative Lead role on an engagement and is responsible for collaborating with a team of creative people ranging from developers, IA, copywriters to designers. He/she also works and collaborates with account, media, strategist, and research as a part of the creative process.



  • Information Architecture
    • Assess an existing site/property for usefulness, usability, visual design, content, and branding.
    • Articulate objectives to guide the development of evaluation criteria.
    • Identify strategic opportunities for competitive advantage based on findings.
    • Support participatory design/user testing sessions.
    • Present findings to clients.
    • Provide recommendations to cross-functional teams based on findings.
    • Lead participatory requirements gathering sessions and manage debrief process.
    • Lead stakeholder interviews, including: conducting, preparing notes, and analyzing findings to understand key success factors for a project or pursuit.
    • Facilitate user scenario planning sessions with both internal team and clients.
    • Develop personas/segmentations based on research findings;
  • User Experience & Interactive Design
    • Drive the development of frameworks that describe key aspects of a proposed experience, and how it reconciles business and user needs.
    • Create visually compelling representations of the solution's high- level interaction, navigation, and organization design (i.e., concept models).
    • Create (and support the development of) comprehensive sitemaps for large-scale solutions.
    • Execute comprehensive process flows / screen flows for large-scale solutions.
    • Create (and support the development of) comprehensive wireframe systems for large-scale solutions. Present deliverables to clients.
  • Visual Design
    • Support designers in the application of color, typography, photography selection, organizing elements and usability.
    • Collaborate and works closely with other disciplines to ensure executions are meeting business objectives and criteria.
    • Defend and provide rationalization for design choices to clients.
  • Coordinate project schedules amongst the UX/Creative track
  • Respond to UI demands as project requirements change


Requirements and Experience Guidelines:

  • Knowledge of standards compliant markup and code; XHTML and CSS2/CSS3.
  • Knowledge of the Agency culture and processes.
  • Experience building government websites and complex web applications
  • Understanding of designing for 508 compliance
  • Experience in UI design for complex task-oriented web applications
  • Experience in working on multiple projects simultaneously
  • Basic familiarity with CSS, HTML, and use of JavaScript
  • Proficient in: InDesign, Illustrator, Photoshop, Visio, Microsoft Office. 
  • Excellent analytical and process-oriented skills
  • Excellent verbal and written skills
  • Experience in working on multiple projects or tracks of work simultaneously
  • Ability to work collaboratively on multi-disciplinary teams
  • Bachelor’s Degree required from college or University

Application Instructions

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