Job Description

Job Description

We are seeking an IT professional with solid communication skills who will work with content producers and product developers to design, develop, produce and sustain the content for the customer organization’s websites. Must be highly creative and have solid design skills. This position requires a Secret clearance.


  • Collaborate with Tech Writers, Product Developers and the user community to implement changes to design, layout, navigation and functionality in order to continually improve usability and accessibility
  • Work closely with policy and advocacy team members to ensure web structure and presentation is consistent with policy and organizational objectives
  • Test and evaluate updated content to identify and resolve any broken links, typos or functionality errors
  • Ensure Web structure and content conform with organization’s configuration management policies
  • Utilize best practices to design and write all forms of end-user documentation: user guides, online help, training materials, quick-reference guides, etc.
  • Support the written aspects of technical development (implementing master pages, views, forms, templates, external lists, external content types, custom lists, web parts, and other SharePoint components
  • Provide support for Business Communications, Compliance Documents, Installation Guides, Standard Operating Procedures, Policies, Process Guides, Programmer Reference, Project Communications, Quick Reference Guides, Service Manuals, Standards, System Documentation, Test Scripts, User Guides, and Web content
  • Support Program Management in Quality Control Reporting and Quality Control Planning documentation
  • Create a uniform style and language documentation
  • Deliver quality material under tight deadlines

Required Experience:

  • 3+ years of IT technical writing experience
  • 3+ year experience with SharePoint 2010 or 2013
  • Knowledge of HTML, CSS, Javascript, and JQuery
  • Experience at gathering business and functional requirements and translating them into functional technical requirements
  • 1 year of novice experience with graphic design or Photoshop
  • Understanding of System Engineering concepts and practices
  • Experience using MS Visio and InfoPath

Required Education:

  • Bachelor’s Degree in English and/or Computer Science/Information Technology is preferred
  • CompTIA Security + CE certification is required
  • Windows or SharePoint computing environment (CE) certification within 6 months of starting

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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