Job Description

This is an opportunity to work in a world class Network Operations Center at the Department of Homeland Security to provide support to one of the Nations' premier Wide area Network operations centers.  Ideal candidates will have skills and experience in the following areas: Ability to Tune, query, and Monitoring, experience with CA Spectrum or HP Openview is highly desirable, as well as ServiceDesk and Remedy.  Ability to triage a problem, escalate it and run a bridge as necessary.

Job Description 

- 5+ years of monitoring and tuning experience working with CA Spectrum suite (Fault and Configuration. Emphasis on Network and/or Infrastructure Management.

- Experience preferred but knowledge required of Unix (AIX, LINUX, HP) and Windows server support

- Experience configuring, implementing, maintaining and supporting CA Spectrum in large environments

- Configure the OneNet Network Map (currently CA spectrum) to accurately display the current status (e.g. red, yellow, or green) of all devices on ONeNet managed devices as well as all other devices supporting the WAN. 

-  Experience with SANM (Spectrum Automation Notification Manager)
- Experience in integrating CA Spectrum and other monitoring tools such as e-Health, Net QoS, etc.

- 2+ years configuiring Network Devices such as Switches, Routers, WANs, MPLs VPNs

- Extreme knowledgeable in SNMP

- 3+ years of experience with scripting language such as Perl, XML, shell, REST, HTML

- Ability to create reports and Global Collections using CA Spectrum

- Ability to Discover and model network and infrastructure.

- Excellent analysis skills and the ability to develop processes and methodologies. 

Responsibilities: 
- Engineering, Tuning, and Monitoring Environment including CA Spectrum, and UIM- Infrastructure Manager. Investigate alerting/notification process for outages, make 
recommendations on improvements to the application. Perform analysis on event trends and recommendation on reductions and improvements. Meet with application and system 
teams to gather requirements, develop, and implement new monitoring. Troubleshoot internal alerts and notifications from monitoring infrastructure.  The Enterprise Monitoring team is responsible for monitoring and automations on 
all Network, Infrastructure, Middleware, Database, and Application environments. Supporting the Monitoring Enterprise infrastructure on support on any monitoring tool issue. Tools supported are CA Spectrum, CA UIM 

Desired familiarity

Cisco, ACS, Xceedium as well as familiarity with Infoblox and or NIMS.

Evaluation criteria may include one or more of the following:
• Personal Interview
• Skills Assessments
• Verification of education and experience
• Criminal Background Check
• Credit history report for positions with fiduciary responsibilities
• Successful completion of a medical examination including a drug and alcohol screening
• Review of a current Motor Vehicle Report

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online